We are experiencing issues with our phone system

Incident Report for DAT Freight & Analytics

Resolved

This incident has been resolved.

Posted Nov 09, 2023 - 15:14 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 09, 2023 - 15:03 CST

Identified

We are currently experiencing a problem with our phone system and some customers are unable to hear the agent answering the call. We are working on the issue. In the meantime, you can reach us via email at customer.support@dat.com

Posted Nov 09, 2023 - 14:57 CST

Investigating

We are currently experiencing issues with our phone system. You can visit our help center or contact us by email at custsupport@dat.com

Posted Nov 09, 2023 - 14:53 CST

This incident affected: Tools & Services (Telephone Support).