Get email notifications whenever DAT Freight & Analytics creates, updates or resolves an incident.
Get text message notifications whenever DAT Freight & Analytics creates or resolves an incident.
Get webhook notifications whenever DAT Freight & Analytics creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
This incident has been resolved.
Jun 13, 09:58 CDT
Investigating -
We are currently experiencing a service disruption affecting TMS postings. Some customers may be unable to post trucks or loads via their TMS, while we work to resolve this, there's a reliable workaround available using the DAT One web.
We sincerely apologize for any inconvenience this may cause. We will provide another update as soon as possible.
Resolved -
This incident has been resolved.
Jun 13, 06:46 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 13, 04:46 CDT
Investigating -
We are currently experiencing a service disruption affecting our self-service portal. Some customers may be unable to reactivate service or manage users. Our engineering team has identified the root cause as an outage with one of our third-party service providers. We are in close contact with their support team and are monitoring their status for updates. All other services are operating normally. We sincerely apologize for any inconvenience this may cause. We will provide another update as soon as possible. Thank you for your patience.
Jun 10, 09:15 CDT
Completed -
The scheduled maintenance has been completed.
Jun 8, 20:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 19:00 CDT
Scheduled -
Keypoint will be performing routine maintenance starting at 7pm. Customers could potentially see disruptions accessing Keypoint services at this time.
Jun 6, 13:02 CDT