Tableau Online not accessible

Incident Report for DAT Freight & Analytics

Resolved

This incident has been resolved.

Posted Sep 20, 2023 - 15:44 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 20, 2023 - 14:57 CDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 20, 2023 - 13:17 CDT

Identified

Tableau Engineers have identified the issue causing the Tableau Cloud outage.
A solution to mitigate user impact is currently being worked on.

Posted Sep 20, 2023 - 11:37 CDT

Investigating

Customers are currently not able to access Tableau Online for Benchmark Analytics and DAS Hosted Analytics due to a third-party vendor outage.
https://trust.tableau.com/

Posted Sep 20, 2023 - 11:07 CDT

This incident affected: Tableau Online.