DAT Freight & Analytics Status
Keypoint Outage for east coast customers
Updates
-
Dec 17, 2024 8:52 AM CST
Our engineers have implemented the necessary fixes to fully restore product access. We sincerely appreciate your patience and apologize for any inconvenience.
Resolved -
Dec 16, 2024 3:59 PM CST (16 hours and 53 minutes earlier)
At this time we continue to work diligently to restore account access for a limited number of customers. Our technical team is actively working to fully resolve the problem and is continuing to see improvement. Our next update will be sent once the issue has been fully resolved.
Monitoring -
Dec 16, 2024 1:36 PM CST (2 hours and 22 minutes earlier)
We are continuing to see more improvement with users being able to log in but teams are still investigating the cause of the issue with a set number of users. Next update will be sent once there has been verified mitigation for all users.
Monitoring -
Dec 16, 2024 1:02 PM CST (33 minutes earlier)
We are seeing gradual improvements with users being able to log into Keypoint but are investigating errors affecting some other users.
Monitoring -
Dec 16, 2024 12:39 PM CST (23 minutes earlier)
Teams are still observing errors for East Coast customers and continue to investigate the cause.
Investigating -
Dec 16, 2024 12:17 PM CST (21 minutes earlier)
Teams have identified the systems issues and are currently in the process of validating mitigation steps.
Investigating -
Dec 16, 2024 11:49 AM CST (28 minutes earlier)
Some users are unable to log into Keypoint. We are currently investigating the issue.
Investigating