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Monitoring - The issue has been identified and mitigated. Access has been restored and services are currently operating normally.
Our team will continue to monitor the system closely to ensure continued stability.
Thank you for your patience while we worked to resolve this.

Sep 09, 2025 - 14:25 CDT
Update - The application is currently operational. However, some users may experience intermittent login issues and may need to retry. Our technical team is actively working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience during this time.
Sep 08, 2025 - 10:14 CDT
Update - Some customers are unable to log into Keypoint. We continuing to investigate, monitor, and implement additional corrective actions to mitigate the situation. If you are unable to login, please try again.
Sep 07, 2025 - 14:07 CDT
Update - Some customers are unable to log into Keypoint. Our technical team is aware of the issue and actively working to restore services. If you are unable to login, please try again.
Sep 06, 2025 - 20:30 CDT
Update - The system will be undergoing maintenance at 2:00pm PST. The estimated down time is 90 minutes.
Sep 06, 2025 - 15:34 CDT
Investigating - The implemented fix did not resolve the issue and teams will continue their investigation.
Sep 06, 2025 - 11:44 CDT
Monitoring - The issue has been identified and mitigated. Access has been restored and services are currently operating normally.

Our team will continue to monitor the system closely to ensure continued stability.

Thank you for your patience while we worked to resolve this.

Sep 06, 2025 - 08:56 CDT
Investigating - The implemented fix did not resolve the issue and teams will continue their investigation.
Sep 05, 2025 - 22:06 CDT
Update - We are continuing to monitor for any further issues.
Sep 05, 2025 - 18:40 CDT
Monitoring - A fix has been implemented. We are currently monitoring this incident.
Sep 05, 2025 - 18:40 CDT
Investigating - We are currently performing emergency maintenance on our Keypoint services. As a result, some systems may be unavailable or slower than normal. Our technical team is actively working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience during this time
Sep 05, 2025 - 16:48 CDT

About This Site

We provide transparency around service availability and performance for DAT products.

DAT One Web Operational
90 days ago
99.98 % uptime
Today
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90 days ago
100.0 % uptime
Today
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TMS Transportation Management Software Operational
90 days ago
100.0 % uptime
Today
DAT One Mobile: Maps Operational
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Completed - The scheduled maintenance has been completed.
Sep 11, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 10, 05:00 CDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025

Unresolved incident: Keypoint.

Sep 8, 2025
Resolved - This incident is now resolved
Sep 8, 11:25 CDT
Monitoring - Affected users can view matching loads after posting their trucks.

https://one.support.dat.com/9-my-trucks-127a4eb6/see-matching-loads-to-your-truck-posting-30f0b5eb

Sep 8, 10:36 CDT
Investigating - Customers are experiencing intermittent issues with posting and searching for loads and trucks. Engineering teams are actively working on the issue
Sep 8, 10:18 CDT
Sep 7, 2025
Sep 6, 2025
Sep 5, 2025
Sep 4, 2025

No incidents reported.