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Update - We are continuing to investigate this issue.
Oct 21, 2025 - 10:58 CDT
Investigating - We are currently investigating an issue where deleted loads continue to appear on the Load Board and search pages. This is impacting compliance and operational visibility, with potential implications for fraudulent load detection. Our teams are actively working to resolve the problem as quickly as possible.
Oct 21, 2025 - 10:53 CDT
Resolved -
This incident has been resolved.
Oct 23, 13:17 CDT
Monitoring -
The fix is now in place and the issue has been mitigated. Teams will monitor it's effectiveness throughout the week
Oct 21, 15:23 CDT
Update -
Teams continue to monitor while they implement a fix. New updates will be provided as soon as they become available.
Oct 21, 13:35 CDT
Update -
Teams are actively investigating and are also preparing a fix. Once deployed, we will monitor to check if the issue has mitigated. Thank you for your continued patience.
Oct 21, 12:07 CDT
Investigating -
We are currently experiencing latency in shipment processing, resulting in some shipments being delayed or stuck. Our engineering team is actively investigating the traffic spike. We will provide further updates as they become available.
Oct 21, 11:01 CDT
Resolved -
This incident has been resolved.
Oct 21, 11:40 CDT
Update -
We are continuing to monitor for any further issues.
Oct 21, 10:59 CDT
Monitoring -
We have implemented a fix, and the service is operating as expected. We are actively monitoring to ensure stability and full recovery. Our initial analysis indicated this may have been related to a recent provider outage. We apologize for the service disruption and appreciate your patience. Thank you for your understanding.
Oct 20, 07:34 CDT
Investigating -
We are currently investigating an issue impacting new load search results. Newly posted loads may be delayed or not appear, and existing results may look stale. Our teams are actively investigating, and based on initial analysis, this may be related to a recent AWS outage. We will provide our next update as soon as possible. We apologize for the disruption and appreciate your patience while we work to restore normal service. Thank you for your patience
Oct 20, 06:34 CDT