DAT Freight & Analytics Status

DAT Freight & Analytics Status

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Sep 5, 2025 4:48 PM CDT

Keypoint

Updates

  • Sep 22, 2025 3:44 PM CDT

    This incident has been resolved

    Resolved
  • Sep 9, 2025 2:25 PM CDT (1 week, 6 days, 1 hour, and 19 minutes earlier)

    The issue has been identified and mitigated. Access has been restored and services are currently operating normally.
    Our team will continue to monitor the system closely to ensure continued stability.
    Thank you for your patience while we worked to resolve this.

    Monitoring
  • Sep 8, 2025 10:14 AM CDT (1 day, 4 hours, and 10 minutes earlier)

    The application is currently operational. However, some users may experience intermittent login issues and may need to retry. Our technical team is actively working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience during this time.

    Investigating
  • Sep 7, 2025 2:07 PM CDT (20 hours and 7 minutes earlier)

    Some customers are unable to log into Keypoint. We continuing to investigate, monitor, and implement additional corrective actions to mitigate the situation. If you are unable to login, please try again.

    Investigating
  • Sep 6, 2025 8:30 PM CDT (17 hours and 36 minutes earlier)

    Some customers are unable to log into Keypoint. Our technical team is aware of the issue and actively working to restore services. If you are unable to login, please try again.

    Investigating
  • Sep 6, 2025 3:34 PM CDT (4 hours and 55 minutes earlier)

    The system will be undergoing maintenance at 2:00pm PST. The estimated down time is 90 minutes.

    Investigating
  • Sep 6, 2025 11:44 AM CDT (3 hours and 50 minutes earlier)

    The implemented fix did not resolve the issue and teams will continue their investigation.

    Investigating
  • Sep 6, 2025 8:56 AM CDT (2 hours and 47 minutes earlier)

    The issue has been identified and mitigated. Access has been restored and services are currently operating normally.

    Our team will continue to monitor the system closely to ensure continued stability.

    Thank you for your patience while we worked to resolve this.

    Monitoring
  • Sep 5, 2025 10:06 PM CDT (10 hours and 50 minutes earlier)

    The implemented fix did not resolve the issue and teams will continue their investigation.

    Investigating
  • Sep 5, 2025 6:40 PM CDT (3 hours and 25 minutes earlier)

    We are continuing to monitor for any further issues.

    Monitoring
  • Sep 5, 2025 6:40 PM CDT (9 seconds earlier)

    A fix has been implemented. We are currently monitoring this incident.

    Monitoring
  • Sep 5, 2025 4:48 PM CDT (1 hour and 52 minutes earlier)

    We are currently performing emergency maintenance on our Keypoint services. As a result, some systems may be unavailable or slower than normal. Our technical team is actively working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience during this time

    Investigating